privacy policy

Timemore Co., Ltd. (hereinafter referred to as the Company) recognizes that it is an important social responsibility to protect the personal information entrusted to us by our customers and to ensure their trust. We are aware of the importance and responsibility of personal information protection, comply with laws and regulations regarding personal information protection, appropriately handle personal information held by our company, and promote initiatives based on the following items in order to provide better products and services. We will protect your personal information responsibly.

Collection and use of personal data We collect personal data when a customer using our site performs the following actions:
- When you register on our website - When you purchase products, apply for various events/campaigns, cooperate with surveys, apply for presents and sweepstakes - When you make inquiries to us regarding our services・When posting photos or comments on social media ・When using our website for other purposes

Consent to the handling of personal data By expressing your intention to agree to this privacy policy, you are consenting to the handling of your personal data by our company, and we will handle your personal data based on your consent. Masu. However, you can change this consent at any time. If you are under the age of 16, please obtain consent from your parent or guardian before using this service, or obtain permission from your parent or guardian for consent.

Regarding social media (our accounts) Personal information posted on each social media will be handled in accordance with the privacy policy of each social media.

Provision of personal information to third parties We will not provide acquired personal information to third parties without obtaining the consent of the individual in advance. However, the following cases are excluded.
(1) In cases based on laws and regulations (2) In cases where it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by laws and regulations, and the consent of the person concerned When there is a risk of hindering the execution of the relevant affairs by obtaining the information.
(3) We may disclose or provide your information to our subcontractors within the scope necessary to achieve the purpose of use. In this case, we will appropriately manage and supervise the subcontractor.

・Outsourcing of repair, support, and response to inquiries for our products ・Outsourcing of campaigns, events, etc. ・Outsourcing of questionnaire surveys, aggregation, etc. ・Outsourcing of delivery of items to be sent

Regarding requests regarding the handling of personal data Customers may make requests regarding confirmation, correction, addition, deletion, restriction of processing, objections, and data portability regarding personal data held by the Company in accordance with the provisions of relevant laws and regulations.
You may also lodge a complaint regarding the processing of your personal data with the data protection authority that has jurisdiction over us or where your address is located.
If you wish to have your personal information disclosed, we will notify you of the requested personal information after confirming your identity.

Transfer of personal data outside the territory When we transfer personal data to a third party located in a country outside the EEA (*), we will take necessary and appropriate measures to protect personal data in accordance with the provisions of the GDPR. .

Regarding security When receiving personal data from customers, in order to prevent unauthorized access by third parties during communication, personal data must be encrypted using the encryption technology SSL (secure sockets layer) or equivalent security technology. to ensure safety. In addition, in order to prevent the leakage, diversion, or falsification of personal data due to unauthorized access by third parties, we will install firewalls, take measures against computer viruses, and take other reasonable security measures to ensure the safety of your personal data. I'm here.

Use of Cookies Some pages on our website and mobile app use a technology called "cookies" so that you can use our website even more conveniently when you visit our website again. "Cookie" is an industry standard technology for identifying your computer. Customers can disable the "cookie" function by setting their browser, but as a result, you may not be able to use all or part of the services on our site.

Changes to this privacy policy We may change all or part of our privacy policy. If there are any important changes, we will notify you in an easy-to-understand manner on our website where this service is provided. It is your responsibility as a user of our website to check it regularly.

that's all

September 2022