Refund policy

Exchange / Return

■ About exchange / return

* In principle, we cannot accept returns or exchanges of products due to customer's convenience.

Please consider carefully before placing an order.

If the delivered product is dirty or damaged, or if a product different from the one you ordered arrives at the customer's hand, please contact us within one week and contact us. We will respond by exchange or return.

* Please note that some products have been used once (including opening) and some products cannot be returned due to product characteristics.

■ Please forgive the exchange or return of the following products.

Returns and exchanges at the convenience of the customer

Items that have been delivered for more than 7 days

Products that have been used once (including opening)

Products that you have soiled or damaged

Please note that some products cannot be returned due to product characteristics.