Exchange / Return
■ About exchange / return
* In principle, we cannot accept returns or exchanges of products due to customer's convenience.
Please consider carefully before placing an order.
If the delivered product is dirty or damaged, or if a product different from the one you ordered arrives at the customer's hand, please contact us within one week and contact us. We will respond by exchange or return.
* Please note that some products have been used once (including opening) and some products cannot be returned due to product characteristics.
■ Please forgive the exchange or return of the following products.
Returns and exchanges at the convenience of the customer
Items that have been delivered for more than 7 days
Products that have been used once (including opening)
Products that you have soiled or damaged
Please note that some products cannot be returned due to product characteristics.